Payment Policy

Limitless Casino aims to keep payments simple, transparent and secure for players in Australia. This Payment Policy explains how deposits, withdrawals and related account checks are handled when you use the cashier or another approved payment option.

By adding funds to your Limitless Casino account or requesting a withdrawal, you agree to follow this policy, the applicable casino terms and any instructions shown during the payment process. Information displayed in the cashier may change when payment options, limits or processing conditions are updated.

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Policy Scope and Application

This policy applies to all payment activity connected with a Limitless Casino account, including deposits, withdrawals, refunds, transaction reviews and payment-related verification. It covers payments made through the methods made available to you in the cashier.

Only the account holder may fund the account or receive funds from it. Limitless Casino may apply additional checks where necessary to protect the account, meet internal controls or clarify a transaction. If information in the cashier differs from general wording in this policy, the cashier instructions for the relevant transaction will apply.

Account and Payment Ownership

Payment methods must be registered in the account holder's own name. You must not use a bank account, card, wallet or other payment instrument belonging to another person, even with that person's permission.

The personal and payment information supplied to Limitless Casino must be accurate, current and consistent with the account. You are responsible for keeping your login details private and for notifying the casino if you believe that an unauthorised person has accessed your account or payment information.

Limitless Casino may decline a transaction, restrict an account or request evidence of ownership if the name, account information or transaction details do not match. Any return of funds will be handled in accordance with the available payment method and applicable review procedures.

Making Deposits

Deposits may be made only through payment options displayed as available in the Limitless Casino cashier. Before confirming a transaction, review the selected method, currency, amount and any conditions shown on screen.

You should submit only deposits that you are authorised to make and that come from a payment source held in your own name. A deposit is not complete merely because it has been initiated. Funds must be received and recorded by the casino before they can be treated as available balance.

Do not attempt to deposit funds obtained unlawfully or use the cashier to transfer money for another person. Limitless Casino may refuse or review payments that appear inconsistent with the account, the selected method or responsible financial controls.

How Deposits Are Recorded

Deposit processing depends on the payment method selected, the information supplied and any checks required for the transaction. The cashier may show applicable minimum or maximum values, status messages and other conditions before a deposit is confirmed.

A completed payment may not appear immediately in the casino balance. If a payment remains pending, do not repeatedly submit the same transaction without first checking its status, as this could result in duplicate requests or additional review.

Limitless Casino may place a deposit on hold while confirming receipt, ownership or transaction details. Promotional credit, if offered, may be subject to separate terms and may not be withdrawable in the same way as deposited funds.

Withdrawal Requests

Withdrawals must be requested through the options presented in the cashier. The available destination may depend on the payment method used, the account information held by Limitless Casino and any operational or verification requirements.

You may withdraw only funds that are shown as available for withdrawal. A request can be declined, adjusted or returned for correction if the requested amount, destination or account details are incomplete or inconsistent.

Withdrawal values, applicable limits and available methods are displayed in the cashier. Limitless Casino does not guarantee that every deposit method will also be available for withdrawals. Where a different destination is required, the casino may provide instructions after reviewing the account.

Withdrawal Checks and Completion

Each withdrawal may be reviewed before release. The review can include confirmation of account ownership, payment method ownership, transaction history and compliance with the casino terms. A request is not considered final until the relevant checks have been completed.

Processing stages may be shown in the account or cashier. Delays can occur when information is missing, a payment provider has not confirmed the transaction, a method is unavailable or additional verification is required. Limitless Casino cannot control processing steps performed by external financial institutions.

If a withdrawal is returned or cannot be completed through the selected method, the casino may ask you to choose another available option or provide updated information. Funds remain subject to the account review process until the transaction has been completed or otherwise resolved.

Verification Documents

Limitless Casino may request documents or information before processing a deposit, withdrawal or other payment activity. Verification helps confirm that the account and payment methods are being used by the legitimate holder.

Documents must be clear, valid and provided in the format or through the channel requested. Information should be readable and consistent with the details registered on the account. The casino may request further material if the first submission does not resolve the relevant question.

• Proof of identity, such as an acceptable government-issued identity document.
• Proof of address, such as a recent official correspondence or account statement showing your name and address.
• Proof of payment method ownership, such as a statement, transaction record or other evidence linking the method to you.

Personal information submitted for verification will be handled in accordance with the applicable privacy information and used for legitimate account, security and payment purposes.

Currency and Exchange Handling

Payment options may support particular currencies, while your account or a transaction may be displayed in another currency. The cashier will identify the relevant currency and any conversion information available at the time of the transaction.

If your bank, card issuer or payment service converts funds, that organisation may apply its own exchange rate. The amount received or charged can therefore differ from the amount initially estimated in the casino interface. Limitless Casino does not set charges imposed independently by your financial institution.

Before confirming a payment, check the currency, amount and final transaction details carefully. You are responsible for ensuring that the selected method can process the currency and transaction type shown.

Applicable Fees and Costs

Any casino-applied fee, transaction cost or payment condition will be displayed in the cashier or communicated during the relevant payment process. Values may vary according to the method, currency, transaction type and account circumstances.

Your bank, card issuer, wallet provider or other financial institution may impose separate fees. Those charges are outside the control of Limitless Casino and may include conversion or international transaction costs. Review the terms provided by your financial institution before using a payment method.

Where a transaction is affected by a fee or adjustment, the amount credited or returned may not equal the amount originally submitted. The applicable information shown at the time of processing will be used to assess the transaction.

Declined and Reversed Payments

A deposit may be declined, cancelled, reversed or returned by the payment method, the financial institution or Limitless Casino. Possible causes include incorrect details, insufficient funds, security controls, an unsupported currency or a failed confirmation.

If a payment fails, check its status with the relevant financial institution before submitting another request. A transaction that appears unsuccessful may still be pending with the payment provider. Repeated attempts can create additional authorisations or duplicate charges that must be resolved through the relevant payment channel.

When a deposit is reversed after being credited, the corresponding balance may be removed from the account. Limitless Casino may also restrict related withdrawals until the reversal has been understood and resolved.

Chargebacks and Payment Disputes

You should first raise a payment question with Limitless Casino so that the transaction can be investigated. Initiating a chargeback or payment dispute without a valid basis can interfere with the resolution process and may result in account restrictions.

If you believe a transaction is unauthorised or incorrect, provide accurate information and cooperate with reasonable requests for transaction records or verification. Limitless Casino may review the account, payment history and relevant communications before responding to a dispute.

Where a chargeback is made without justification, the casino may recover associated costs, reverse related credits or suspend access while the matter is assessed. This does not remove any rights that may apply under mandatory consumer or financial protections.

Dormant Account Payments

An account may be treated as dormant or inactive when it has not been used for a prolonged period, subject to the applicable account terms. Payment requests connected with an inactive account may require renewed login, confirmation of personal details or additional verification.

Before attempting to withdraw from an account that has been inactive, check that your payment information remains current and that the requested destination is still available. Limitless Casino may pause payment activity until ownership and account status have been confirmed.

Any treatment of remaining funds, including notices or administrative steps, will be handled according to the applicable terms and relevant requirements. Keep your contact and payment details updated to reduce avoidable delays.

Anti-Money Laundering Controls

Limitless Casino maintains general controls designed to reduce the risk that its services or payment channels are used for money laundering, fraud, terrorist financing or other unlawful activity. These controls may include transaction monitoring, account reviews, identity checks and assessment of unusual payment patterns.

The casino may request information about the source or ownership of funds where activity requires clarification. It may delay, refuse or restrict a transaction while a review is carried out, and may take other appropriate action where concerns remain.

Players must provide truthful information and must not use the account to move funds for another person, conceal the origin of money or bypass payment and verification controls. Limitless Casino may retain relevant records and handle information in line with applicable privacy and compliance obligations.

Payment Assistance

For help with a deposit, withdrawal, transaction status or payment verification request, review the cashier instructions first and then contact Limitless Casino through the available support channel. Include your username or relevant transaction reference where appropriate, but do not send passwords, full card numbers or other unnecessary sensitive information.

Payment support is available at [email protected]. The support team may ask for information needed to identify the transaction and cannot bypass required ownership, security or compliance checks.

Limitless Casino reserves the right to update this Payment Policy when payment methods, operational procedures or applicable requirements change. The current version published for the service will apply to payment activity undertaken after the update.

Last updated: 5 August 2026